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Stourbridge Junction and Rowley Regis: service update and station facilities guide

A concise account of the 01 March 2026 incident between Birmingham Moor Street and Solihull and a practical overview of facilities and accessibility at Stourbridge Junction and Rowley Regis stations

Short summary
On Sunday 1 March 2026 a temporary disruption affected the West Midlands rail network after emergency services attended the line between Birmingham Moor Street and Solihull. The incident, first reported at 12:54, was cleared by 17:13 the same afternoon and normal timetables were able to resume.

What happened, when and where
– First report: 12:54, Sunday 1 March 2026. Cleared: 17:13 the same day.
– Location: lines between Birmingham Moor Street and Solihull.
– Services affected: Chiltern Railways (including Birmingham Moor Street – London Marylebone) and West Midlands Railway (notably services between Stourbridge Junction and Dorridge) faced delays and some short-notice cancellations while emergency crews worked on site.

– Passenger updates: operators posted progress notices on social channels and live departure boards throughout the afternoon.
– Cause and injuries: no further details on cause or any injuries were supplied in the source material.

Practical station guide — Stourbridge Junction
Stourbridge Junction is a small, compact hub that makes changing trains and picking up basic services straightforward.

Everything you need is within a short walk of the platforms.

Key amenities
– Address: Brook Road, Stourbridge, DY8 1NH.
– Tickets: staffed ticket desk during extended hours and a ticket machine on Platform 3 for on-the-day purchases and pre-booked collections.
– Waiting facilities: a waiting room, platform shelters and seating, plus a small station buffet with a coffee kiosk and vending machines.
– Information: real-time departure screens, regular announcements and customer help points on each platform.
– Toilets: available, including a National Key Toilet on Platform 2.
– Cycle and car: bike storage and short-stay parking close to the entrance.

Accessibility and assistance
– The station has step-free routes and ramps where feasible; help points and staff support are available for passengers needing assistance.
– Staff are on duty part time. If you require a ramp, help boarding or luggage assistance, contact the train operator or the station ahead of travel to confirm arrangements.
– Booking assistance in advance reduces delays and helps staff coordinate meet-and-assist procedures.

Practical station guide — Rowley Regis
Rowley Regis is designed for easy, everyday travel with step-free access throughout and clear passenger facilities.

Key amenities
– Location: Station Road, Rowley Regis, B65 0LJ.
– Tickets: staffed ticket office during scheduled hours and a ticket vending machine on Platform One that accepts card payments and collects pre-booked tickets.
– Passenger comforts: sheltered seating, live departure screens, illuminated signage and help points linked to control staff.
– Safety and parking: CCTV, good lighting, cycle storage and nearby short-stay parking.

Accessibility and assistance
– Both platforms are step-free, with tactile paving and ramps to assist passengers with mobility or visual impairments.
– The station offers an induction loop, an accessible ticket counter and ramped boarding on request.
– Staff presence is part time; when no one is on-site, on-board conductors or pre-arranged meet-and-assist services will support boarding and alighting. If you need help, arrange assistance with your operator before travel or wait on the departure platform for staff to meet you.

Travel tips and onward connections
– Check live departure screens and operator apps shortly before you leave home; during incidents, real-time updates are the quickest way to stay informed.
– If you travel outside staffed hours, confirm assistance arrangements with your operator in advance and allow extra time for ramp deployment or staff coordination.
– Use eTickets and operator apps to speed up journeys and receive instant service alerts.
– Local buses and taxi ranks are usually close to station entrances; contact details for local cab firms are often displayed at the station.
– Keep mobility aids close at hand and consider waterproofing or covered storage for bikes if shelter is limited.

Final note
Operators provided regular updates while emergency services were on site, but the available source material did not state a cause or whether anyone was injured. If you’re traveling through the affected corridor, rely on operator channels and station boards for the latest information.


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