Discover the security landscape at Penn State Hershey Medical Center, revealing incidents and responses.

The safety and security of patients and visitors at the Penn State Milton S. Hershey Medical Center is a top priority. The center’s Security Department plays a vital role in maintaining a secure environment, meticulously documenting daily logs that detail various incidents occurring on the Hershey campus.
Additionally, the University Police oversee security for all other Penn State campuses, ensuring a comprehensive approach to campus safety.
Types of security incidents
The nature of incidents reported can vary widely, reflecting the dynamic environment of a large medical center.
Here’s a closer look at some common types of incidents:
- Patient assistance and restraint holds: These incidents often involve staff needing to physically restrain a patient for their safety or the safety of others.
- Visitor problems: Conflicts or issues involving visitors can arise, requiring security intervention to resolve disputes and ensure safety.
- Theft and larceny: Unfortunately, theft can occur in healthcare settings, prompting the need for quick action and documentation.
- Duress alarms: True alarms signal emergencies where immediate assistance is needed, showcasing the responsiveness of the security team.
- Non-employee injuries: These incidents often involve visitors or contractors who experience accidents or injuries on campus, necessitating a security response.
- Door alarms: Alarm systems are crucial for protecting restricted areas, with immediate alerts sent to security personnel when triggered.
- Suspicious activity: Security personnel remain vigilant for any unusual behavior that could indicate a threat to safety.
- Violent restraints: In cases where a patient poses a risk to themselves or others, security may be called to assist in safely restraining the individual.
Reporting incidents
Each incident is carefully documented in the daily logs maintained by the security department. This record-keeping is essential for tracking patterns and enhancing response strategies. Regular reviews of these logs help the security team identify potential vulnerabilities and implement necessary changes to protocols.
Training and preparedness
To effectively manage these incidents, the security staff undergoes comprehensive training. This preparation includes conflict resolution, emergency response, and understanding legal protocols surrounding patient care and visitor interaction. Regular drills and training sessions ensure that they are ready to respond swiftly to any situation, minimizing risks and enhancing safety.
Conclusion
As the landscape of healthcare continues to evolve, the importance of security in medical facilities becomes increasingly critical. The Penn State Hershey Medical Center remains committed to providing a safe environment for all, adapting to new challenges and ensuring that both patients and visitors feel secure.