Explore Atos UK&I’s focus on agentic AI, adaptive cybersecurity, digital sovereignty and industry partnerships as foundations for resilient public and private services
how Atos UK&I is building digital resilience for public and private organisations
Who
Atos UK&I — a technology services provider operating across the United Kingdom and Ireland.
What
A coordinated programme that keeps services running, safeguards sensitive interactions and creates a foundation for scalable innovation across public bodies and private companies.
Where & when
Ongoing across the UK and Ireland; examples and press dates remain as published.
Why it matters
AI is changing how organisations operate, cyber threats are evolving fast, and regulation is tightening. That combination forces leaders to rethink how they protect operations and control data.
Atos ties technical changes to clear business outcomes so organisations can move quickly without losing control or confidence.
At a glance
This briefing covers three core areas — agentic AI, advanced cybersecurity and digital sovereignty — and turns strategy into concrete use cases, KPIs and implementation tactics.
You’ll find practical advice for engineering and procurement teams, sector examples and recent press highlights illustrating these ideas in practice.
Three pillars of resilience: autonomy, security, sovereignty
Atos frames resilience around three complementary pillars. Each reduces risk in a different way, and together they create measurable goals for delivery teams.
- – Autonomy — keep services running when dependencies fail
Design systems to limit the blast radius of third-party outages and supply‑chain shocks. That means modular architecture, local failover paths and clear attribution rules for incident response. Observability is essential: instrument latency, error rates and critical user journeys from day one so you can track mean time to detect (MTTD) and mean time to recover (MTTR).
- – Security — protect data and integrity across the stack
Security should be layered, continuous and business-aware. Apply least-privilege access, automated patching, ongoing threat hunting and regular red-team exercises. Tie security telemetry to customer experience; for example, a spike in blocked transactions should trigger a look at authentication flows so fixes preserve revenue and trust.
- – Sovereignty — retain control over where data is processed and governed
Sovereignty is pragmatic. It requires localised data handling where needed, unambiguous contractual terms and auditable trails. Operational controls include well-defined service boundaries, export‑aware supply‑chain checks and versioned configuration management so deployments are reproducible and incidents traceable.
From strategy to practice: tactical steps
Make engineering investments visible across the customer funnel and focus first on the highest-impact failure modes.
- – Map customer journeys to infrastructure touchpoints and instrument them end-to-end.
- Keep changes small and reversible: use feature flags, canary releases and tested rollback playbooks.
- Maintain a runbook library that links incident types to business impact and escalation paths.
- Tie every intervention to a measurable KPI and a clear timeframe for improvement.
KPIs that matter
Track outcomes, not activity. Useful metrics include:
– Mean time to detect (MTTD)
– Mean time to recover/remediate (MTTR)
– Detection lead time and time-to-containment
– False-positive rate for security alerts
– Percentage of agent actions requiring human review
– Service availability during incidents
– User satisfaction and Net Promoter Score (NPS)
These metrics help engineering, security and procurement teams align technical work with real business resilience.
Who
Atos UK&I — a technology services provider operating across the United Kingdom and Ireland.0
- – Agentic AI in practice
Combine algorithmic autonomy with rich telemetry. Atos uses an “AI factory” to centralise model governance, reusable components and deployment pipelines. That approach shortens time-to-production and ensures consistent observability and controls across environments.
- – Adaptive cybersecurity
As agents take on more responsibilities, security must shift from reactive to anticipatory. Prioritise detection lead time, explainability, zero‑trust segmentation and human‑in‑the‑loop checkpoints for high-risk actions. Validate agent behaviour with risk‑based testing and red-team exercises before wide rollout.
- – Digital sovereignty as governance
Treat sovereignty as a practical governance framework: insist on interoperability, data portability and verifiable supply‑chain controls during procurement. Rely on modular architectures, standard APIs and deployment playbooks so teams can choose technology without compromising compliance or performance. The result: services that stay up, regulated data handled correctly, and room to innovate without exposing the business to unacceptable risk.
