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Empowering youth through compassionate listening: Mo Simpson’s journey

Discover how Mo Simpson transformed her life to support vulnerable youth through Childline.

Mo Simpson engaging with youth through compassionate listening
Discover how Mo Simpson empowers youth by listening with compassion.

Mo Simpson’s transformative journey

At 65, Mo Simpson embodies resilience and compassion. A former wedding photographer and gym owner in Aberdeen, she has dedicated the last nine years to volunteering at Childline, a counseling service for children and young people under 19.

Her journey into this role was born from personal tragedy, following the sudden loss of her husband in 2006. This life-altering event prompted Mo to seek a new purpose, leading her to Childline, where she has become a vital support for countless young individuals facing various challenges.

The importance of listening

Mo’s ability to connect with young people stems from her innate talent for making others feel comfortable. “People are my thing!” she states, emphasizing the importance of creating a safe space for open dialogue. Each call she receives is an opportunity to be a non-judgmental listener, providing solace to those who may feel isolated or unheard. The profound impact of her role is evident, as she recognizes that for some children, she may be the only person they speak to that day. This realization fuels her commitment to the cause.

Challenges faced by today’s youth

Over the years, Mo has observed a significant shift in the issues young people face, particularly concerning mental health. With the rise of social media and cyberbullying, many young individuals are grappling with anxiety, depression, and self-harm. Mo notes, “It would be rare to do a shift without taking at least one call related to these concerns.” The accessibility of information about mental health has made young people more aware of their struggles, yet the long waiting lists for professional help leave many feeling frustrated and helpless.

Building resilience and support

Despite the emotional toll of her work, Mo has learned to navigate the challenges of volunteering with resilience. She emphasizes the importance of separating her volunteer experiences from her personal life, stating, “You develop a kind of resilience.” New volunteers often feel overwhelmed by the stories they hear, but with time, they learn to manage their emotions and seek support when needed. Mo’s experience highlights the significance of community and mutual support among volunteers, ensuring that they can continue to provide the necessary care for young people in crisis.

A call to action

Mo Simpson’s journey is a testament to the power of empathy and the importance of listening in today’s fast-paced world. Her dedication to Childline not only enriches the lives of the young people she supports but also serves as an inspiration for others to get involved. As society continues to grapple with the complexities of mental health, the need for compassionate volunteers like Mo has never been more critical. By sharing her story, she encourages others to consider how they can make a difference in the lives of vulnerable youth.


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