Recent inspection reveals unqualified staff and need for improvement in care quality.
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Inspection findings raise alarms
A recent inspection by the Care Inspectorate has brought to light significant concerns regarding the staffing quality at the after-school club of Robert Gordon’s College in Aberdeen. Conducted over three days in February, the inspection revealed that many staff members were unqualified and inexperienced, leading to a classification of the club’s well-being and staffing as ‘weak’.
This report, released this week, has prompted discussions about the standards of care provided to children during after-school hours.
Staff qualifications and training under scrutiny
According to the inspection report, a considerable number of staff were new to their roles and lacked essential childcare experience.
Inspectors noted that the development and training of staff were inadequate, resulting in inconsistent care for the children. The report highlighted that the presence of unqualified personnel meant that there were not always knowledgeable staff available to ensure high-quality care. This situation was exacerbated by a high turnover rate, which created a disconnect between staff and pupils, ultimately affecting the children’s sense of security and belonging.
Recommendations for improvement
The Care Inspectorate has outlined several recommendations for Robert Gordon’s College to enhance the quality of its after-school club. Key among these is the implementation of personalized plans for each child, which should be regularly reviewed in collaboration with families. Furthermore, inspectors emphasized the importance of staff supporting and extending children’s learning experiences, encouraging them to explore their curiosity in a safe environment. To address the staffing deficiencies, it was recommended that recruitment processes adhere to best practice guidelines, ensuring that all staff possess the necessary qualifications and experience to fulfill their roles effectively.
Response from school leadership
Robin Macpherson, the head of Robert Gordon’s College, acknowledged the findings of the Care Inspectorate and expressed a commitment to addressing the highlighted issues. He stated that the immediate concerns raised in February had already been tackled and that the school is dedicated to implementing the additional recommendations. Macpherson emphasized the popularity of the Out of Hours Care Service among pupils and parents, asserting that he had not received any complaints about the service during his tenure.
Community impact and future steps
The implications of the inspection findings extend beyond the immediate concerns of staffing. Parents have expressed mixed feelings about their relationships with staff, describing them as “good, but passive.” This indicates a need for more proactive engagement between staff and families to foster a supportive community atmosphere. As Robert Gordon’s College moves forward, it will be crucial to not only address the staffing issues but also to enhance the overall experience for children in the after-school program, ensuring that they feel valued, safe, and respected.
