free up space responsibly: discover what charity shops want, what they can’t accept and how to make your donations useful and safe
Quick version: if you’re clearing out a home, a little thought before you drop things off saves charity shops time, keeps usable items out of landfill, and makes it more likely your stuff helps someone. Clean, complete, and safe = yes.
Torn, stained, or hazardous = probably not.
Before you pack: three quick questions
– Will someone buy or use it?
– Is it safe and complete?
– Is it clean and presentable?
If the answer to any of these is “no,” recycle, repair, or dispose of it properly instead.
What charity shops actually want
– Clothing: neat, wearable, season-appropriate pieces. No heavy stains, big rips, or threadbare items.
– Small homewares and bric‑a‑brac: intact, non-hazardous items with no sharp edges or broken parts.
– Books and CDs: readable, complete and not water-damaged.
– Toys: clean, with no loose or missing parts and batteries removed if required.
– Furniture: structurally sound and without major damage; some shops require fire labels for sofas/beds.
– Electricals: fully working, with plugs/leads/remotes included — many shops ask for PAT testing or clearly labelled proof of safety.
What to avoid donating
– Mattresses without labels or fire-safe certification.
– Large, specialist sports gear and untestable electronics.
– Upholstery or soft toys that are stained, smelly or have detached parts.
– Hazardous items (chemicals, gas cylinders), unidentifiable chargers, or anything that could cause a safety or legal issue.
– Leaving bags outside closed shops — that creates litter and security problems.
How to give items the best chance of being reused
– Wash and fold clothing. Clean and dust off other items.
– Fix tiny things if you can: sew on a button, tighten a screw, pack small parts in labelled bags.
– Test electricals and pack accessories together.
– Photograph and describe faults honestly if you’re listing online.
– Label fragile or incomplete items so staff can triage them quickly.
Timing and logistics
– Seasonal stuff sells at the right time: coats in autumn/winter, swimsuits in spring/summer. If it’s out of season, shops may store it — but check first.
– Call ahead or check the charity’s website for what they accept, drop-off times, or appointment requirements. Many local branches have different rules.
– If you have a large drop-off, contact the shop — some accept only certain items or need notice.
What happens if you don’t check
– Unsuitable donations mean more sorting, higher disposal costs, and fewer funds for the charity’s services.
– Abandoned or oversized piles can lead to complaints or enforcement action.
– Dangerous or untested items can create safety risks for staff and customers.
If something won’t be accepted
– Use registered recycling centres, manufacturer take-back schemes, or specialist recyclers for electronics and hazardous waste.
– Many charities and councils publish clear lists of accepted and refused items — use those to avoid wasted trips. Your donations are more likely to be sold, repurposed, or given directly to someone who needs them — and you’ll spare charity staff extra work and reduce unnecessary waste.
