Delve into the intricacies of college football ticket sales and the lessons that can be learned from the economics behind it.

Topics covered
In the realm of college sports, especially football, ticket sales are a major revenue driver. But let’s be real: the buzz around these events often overshadows the fundamental business realities at play. What if we cut through the excitement and focus on the hard facts? What are the real factors that fuel ticket sales and keep fans engaged?
Diving Into the Numbers Behind Ticket Sales
To truly grasp the economics of college football, we need to examine a few key metrics. Take the churn rate, for instance. A high churn rate indicates that fans aren’t returning, which can spell disaster for long-term ticket sales.
What drives churn, you ask? Game performance, scheduling conflicts, and stiff competition from other entertainment options all play a part.
Then there’s the customer acquisition cost (CAC), which can be eye-watering. Many programs pour money into marketing efforts without fully understanding their lifetime value (LTV).
If the cost to bring in a fan exceeds what they contribute over time, that’s a recipe for disaster. The numbers paint a stark picture: if you’re shelling out more to attract a fan than they’ll ever give back, you’re treading on thin ice.
Case Studies: Learning from Wins and Losses
Let’s look at Appalachian State University. Their football program has rallied impressive community support and ticket sales, especially following big wins. This is a textbook case of product-market fit (PMF) in sports: when the product—winning games—aligns perfectly with what fans expect, they show up in droves to buy tickets.
Conversely, consider a program that has struggled season after season. Despite heavy marketing efforts, their ticket sales continue to plummet. This underscores a critical lesson: without PMF, no marketing strategy can salvage a faltering program. I’ve witnessed too many startups and sports teams fail because they neglected their core offering, focusing instead on flashy promotions that didn’t resonate.
Essential Lessons for Founders and Product Managers
If you’re a founder or product manager looking to make your mark in sports—or any subscription-based business, for that matter—there are crucial lessons to internalize. First off, know your metrics. Diligently track churn rates, CAC, and LTV to gain a clear picture of your financial health.
Secondly, prioritize delivering consistent value to your audience. Whether it’s a sports program or a tech startup, meeting customer expectations is vital. If your product doesn’t deliver, fans or customers will disengage in a heartbeat.
And finally, be ready to pivot. The landscape is ever-changing, and knowing when to adjust your strategy based on data is key to long-term success. I’ve seen startups flourish and crumble depending solely on their adaptability to market feedback.
Actionable Takeaways
1. Keep a close eye on churn rates to ensure your business remains sustainable.
2. Invest smartly in customer acquisition—make sure your LTV justifies your CAC.
3. Focus on achieving product-market fit by aligning your offerings with what customers truly want.
4. Stay flexible and ready to pivot based on performance metrics.
By understanding these dynamics, we can strip away the hype and concentrate on building sustainable business models, not just in college football but in any venture we undertake.




