Curious about your order? Here's everything you need to know about shipping and returns, simplified just for you!
Hey there! So, you just made a purchase, and you’re probably wondering when your new gear will land at your doorstep, right? Or maybe you’re contemplating a return? Don’t sweat it! Let’s break down everything you need to know about shipping and returns in a way that feels like we’re chatting over coffee ☕.
Shipping & Delivery
First things first, let’s talk shipping! We totally get that waiting for your order can be a bit of a nail-biter. That’s why we aim to process your orders super quickly—within 2 to 5 business days, to be exact! 🚚✨
For our friends in the US, your goodies will ship from our local warehouse, so you can rest easy knowing they’re coming from nearby.
International orders? They’ll be sent out from our Hong Kong hub, using reliable global couriers like FedEx and DHL. Just a heads up: during busy seasons like Black Friday or Christmas, there might be a slight delay. Who else dreads those holiday shipping woes? 🙋♀️
Shipping rates are calculated based on what you’ve got in your cart and where it’s headed.
Easy peasy, right? And if you want to dive deeper, you can always check out our full Shipping Policy for more details.
Returns Made Easy
Now, let’s chat about returns. We know sometimes things don’t work out, and that’s okay! You can return any item purchased directly from us within 30 days of delivery for a full refund—shipping excluded. No hard feelings! 💁♀️
Wondering about warranties? We’ve got you covered there too! Our products come with a 24-month limited warranty, which means we’ll handle any defects in materials or workmanship. Just a little note: this doesn’t cover damages from accidents or misuse. If you think your product qualifies, we’ll either repair or replace it at no cost (minus the return shipping). How cool is that?
Of course, if you’re returning something that’s been damaged for reasons outside the warranty, we can’t process that refund. So, always double-check the conditions! And remember, shipping and return costs are on you, but this offer applies only to purchases made directly from our site. For all the nitty-gritty, feel free to check out our Returns & Warranty Policy.
Why You’ll Love Your Gear
Let’s be real, the right gear can make or break your ride. That’s where the Fly12 Sport comes in! This little buddy is not just a camera; it’s your safety partner, capturing every moment on your adventures with continuous recording and smart incident detection. Plus, it’s designed to keep you visible on the road, which is super important, right? 🌟
Whether you’re commuting midweek or going all out chasing those KOMs, the Fly12 Sport is there for you with up to 7 hours of continuous recording. Can you believe that? And with the new rear display, using all its smart features is a breeze! Want to make sure you’re getting the most out of your Fly12? Our community loves sharing tips and experiences—have you joined the conversation yet?
So, what do you think? Are you feeling ready to hit the road with peace of mind? Let’s keep the chat going! Share your thoughts or experiences below, and don’t forget to use #CycliqCommunity to connect with fellow riders. 🏍️💬
