Discover what automated access means for your user experience and how to get assistance if needed.
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Recent reports indicate that some user behaviors might be misinterpreted as automated actions. This notification aims to clarify our policies regarding automated access to content and outline steps for users who believe an error has occurred.
Understanding the Automated Access Policy
Our platform strictly prohibits any form of automated access, data collection, or mining of content. This policy, detailed in our terms of service, protects the integrity of our content and ensures a fair experience for all users. Automated methods include, but are not limited to, bots, scrapers, or other tools that do not involve human interaction.
Users must engage with our service through legitimate means. If you receive notifications about automated behavior, understand that these notifications are part of our security measures. The system is designed to protect against unauthorized data collection, which could lead to platform abuse.
What to Do if You Encounter Issues
If you are a genuine user and believe your actions are being misinterpreted, please reach out for support. You can communicate your concerns via our designated support email. Our team is prepared to address such inquiries and verify any misunderstandings about user behavior.
It is important to note that our automated systems may sometimes mistakenly flag legitimate users as automated. This can happen due to various factors, such as rapid interaction patterns that resemble automated processes. If you find yourself in this situation, please provide as much detail as possible to expedite the review process.
Contact Information for Commercial Use and Support
For users interested in the commercial use of our content, we have a separate protocol. Please direct all inquiries regarding commercial use to our specified email address. This ensures that all requests are handled appropriately and according to our policies.
Our priority is to maintain an accessible and fair platform for all users while protecting our content from unauthorized access. We appreciate your understanding and cooperation as we navigate these challenges.
UPDATE AT [current_time]: We are continuously monitoring user interactions and will make necessary adjustments to our systems to enhance user experience.
