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Newport Flood Crisis: How Local Businesses Are Being Affected

Incident Report: Flooding in Newport Causes Electric Shock and Business Disruption Overview: A recent flood in Newport has resulted in a significant electric shock incident, impacting local businesses and the community at large. Key Details: Incident: Severe flooding Location: Newport Consequences: Electric shock incident and extensive damage to local businesses Impact on Local Businesses: The flooding has caused substantial operational disruptions, leading to financial losses and safety...

The community of Newport is facing significant challenges following a devastating flood that occurred on Friday night. Stephen Payne, the owner of the Galleria Centre, reported that his business was overwhelmed by an astonishing 9 feet of water, leading to severe repercussions for both the establishment and its tenants.

Tragically, one person suffered a serious electric shock while trying to assess the damage in the flooded basement.

Payne, who opened the Galleria Centre in September, expressed grave concern over the incident and its effects on local entrepreneurs. The floodwaters reached a remarkable 8 feet in the cellar, with an additional foot of water rising through the floors of the building, located near Chepstow Road and Victoria Avenue.

Details of the incident

Payne recounted the harrowing event but chose not to reveal the identity of the individual affected by the electric shock. This person was swiftly transported to the hospital for treatment. However, Payne could not provide further updates on their condition.

“I don’t feel good. I feel helpless and am struggling to deal with what’s happened but have to keep it together,” he stated, highlighting the emotional toll the incident has taken on him.

Impact on local businesses

The Galleria Centre, formerly known as the historic George Hotel, housed eight independent businesses now facing significant challenges. These include a beautician, a homeware store, and a landscaping company, all of which have suffered irreparable damage due to flooding. Payne is currently working diligently to secure alternative accommodations for his tenants, as the centre remains closed indefinitely.

“We’re devastated,” said Payne. “The building has been evacuated, and all utilities have been shut off due to contamination from both water and sewage. The entire facility will require extensive cleaning and sanitization before it can be reopened.”

Relocation efforts and future plans

To support the affected businesses, Payne announced that his holding company, S Payne Holdings, owns another property nearby. He is dedicated to providing these businesses with alternative space to continue their operations while managing the extensive cleanup process. However, he voiced concerns about his insurance coverage, expressing fears that it may not cover flood-related damages.

“We had anticipated some flooding, as the council has a history of neglecting drain maintenance. However, this situation exceeds our worst fears. It is disheartening to see our community outlet, intended to support startups and independent shops, in such disarray,” said Stephen Payne.

The emotional toll

Payne was present at the Galleria Centre when floodwaters began to rise around 3 PM during Storm Claudia. He described the alarming scene of water creeping up the walls, prompting him to call for assistance. Two fire crews from Tonypandy responded to the situation, but their arrival was delayed due to multiple emergency calls throughout the area.

Amid ongoing challenges, Stephen Payne remains committed to supporting local businesses and keeping the community informed. He encourages customers to stay updated on the status of the center and assures them that efforts are underway to provide alternative accommodations for displaced tenants.

As the community comes together following this disaster, the resilience of Newport’s independent businesses is evident. The path to recovery may be lengthy, but with determination and support, Stephen Payne and his tenants are optimistic about a brighter future.


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