DWP Implements Comprehensive Strategies to Combat Welfare Fraud The Department for Work and Pensions (DWP) has launched a series of robust initiatives designed to effectively tackle fraud in welfare payments. These measures aim to enhance the integrity of the welfare system, ensuring that assistance reaches those who truly need it while minimizing fraudulent claims. By leveraging advanced technology and rigorous verification processes, the DWP is committed to safeguarding public funds and...

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The Department for Work and Pensions (DWP) is enhancing its anti-fraud measures within the benefits system. New legislative measures are set to reduce fraudulent and incorrect payments. This overhaul includes rigorous eligibility checks, which will involve investigators examining bank account details of millions of benefit recipients.
Initially, the new verification process will focus on individuals claiming Universal Credit, Employment and Support Allowance, and Pension Credit. However, there is potential for these checks to be extended to other benefits managed by the DWP over time.
Enhanced powers for investigators
In cases of suspected fraud, the DWP will grant officials significantly stronger powers to access critical information. Investigators will be authorized to issue an information notice, compelling individuals related to a claimant under investigation to provide relevant details. This may include contacting family members of the alleged suspect.
Scope of information gathering
The legislation explicitly permits investigators to require information from “a member of that person’s family.” This indicates an expansion of the DWP’s information-gathering authority, enabling outreach to relatives connected to the case. A DWP spokesperson noted that while the use of these powers has existed, these new measures will modernize and broaden their application across all types of departmental investigations.
Currently, investigators face limitations when requesting data, as they can only access information from a specific “restricted list.” However, the proposed changes would allow the DWP to request information from any relevant third-party entity, as long as the information is not exempt from disclosure.
Contacting family members for information
Regarding the ability to contact a suspect’s family, the DWP clarified that inquiries may be directed towards relatives of the individual under suspicion. If evidence suggests that a family member might be “explicitly or unknowingly” involved in the alleged fraudulent activity, officials are permitted to reach out. This approach is already a recognized procedure, particularly in cases of income-related fraud, where a relative is anticipated to be included in a benefit claim but is not.
Direct access to bank accounts
In another significant change, the new legislation will empower DWP investigators to withdraw funds directly from a claimant’s bank account if they owe money and refuse to repay. Before accessing an account in this manner, officials must obtain a minimum of three months’ worth of bank statements to verify that sufficient funds are available.
The recovery can be executed as a single payment or in installments, depending on the amount owed and the individual’s financial circumstances. The DWP has stated that these changes signify major progress, as previously, officials could only reclaim funds through deductions from a claimant’s benefits or their PAYE earnings. This new approach allows for the recovery of debts from individuals who are no longer part of the benefits system.
These legislative changes underscore the DWP’s commitment to addressing fraud within the benefits framework. By implementing stringent eligibility checks and enhancing information-gathering capabilities, the department aims to foster a more secure and accountable welfare environment. As these measures are implemented, the DWP is positioned to significantly reduce fraudulent claims and ensure that benefits are distributed fairly and accurately.




