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How to Request Incident Reports from Lancashire Fire and Rescue Service

Requesting Incident Reports from Lancashire Fire and Rescue Service Are you a property owner or representative seeking incident reports from the Lancashire Fire and Rescue Service? Follow these essential steps to efficiently obtain the information you need: 1. Identify the Incident: Gather all relevant details, including the date, time, and location of the incident. 2. Contact Information: Reach out to the Lancashire Fire and Rescue Service via their official contact methods. This may...

If you have experienced a fire incident affecting your property, obtaining an official incident report may be necessary. The Lancashire Fire and Rescue Service has established a structured process for eligible individuals and organizations to request these important documents. Whether you are the homeowner impacted by the incident or a representative, such as a solicitor or insurance company, understanding how to navigate this process is essential.

Who is eligible to request an incident report?

Under the Data Protection Act 2018, individuals who are either the occupiers of a damaged property or those directly involved in a fire incident have the right to request an incident report.

This provision ensures that individuals can access information that may be crucial for insurance claims, legal proceedings, or personal records.

Steps to request an incident report

To obtain your incident report, start by completing the Incident Report Request Form. This form is available on the official website of the Lancashire Fire and Rescue Service.

After filling it out, submit it via email or traditional mail. Completing this form is crucial for verifying your identity and right to access the information you seek.

Once you have submitted the form, a processing fee of £132.00 (including VAT) will be required. This fee covers the administrative costs associated with preparing the report. Upon receiving your payment, the service is committed to delivering the incident report within 40 working days.

Additional services for fire incident reports

Entities such as solicitors, insurance companies, and forensic investigators acting on behalf of involved parties should follow a similar application process. It is crucial for these organizations to submit requests on behalf of the individuals they represent. This practice ensures that the rights of property owners or affected persons are upheld.

Contacting the incident information team

If you need assistance during the request process, the Incident Information Team is ready to help. They can be reached by phone at 01772 866842 or via email at [email protected]. The team can provide guidance on properly completing your request form and answer any questions you may have regarding the process.

All incident reports are processed at the Lancashire Fire and Rescue Service Headquarters, which is located at:

Fire Service Headquarters
Garstang Road
Fulwood
Preston
PR2 3LH

Safety tips for celebrations, including Diwali

The Lancashire Fire and Rescue Service emphasizes the importance of safety during various celebrations. During Diwali, a festival symbolizing the triumph of light over darkness, individuals are encouraged to follow safety guidelines when using candles and fireworks.

As this festival features diyas and other flame-based decorations, it is essential to place these items safely away from flammable materials. Additionally, keeping children and pets at a safe distance from firework displays can help prevent accidents.

Firework safety during celebrations

When using fireworks, purchase only those with the CE mark and always follow the instructions provided with each product. Consider these additional tips:

  • Store fireworks in a closed container and use them one at a time.
  • Light them from a safe distance, using a taper, and never return to a firework once lit.
  • Dispose of used fireworks by soaking them in water before discarding.

By adhering to these safety measures, individuals can enjoy festive celebrations while minimizing the risk of fire-related incidents.

Whether seeking an incident report from the Lancashire Fire and Rescue Service or celebrating a festival such as Diwali, understanding the necessary procedures and safety precautions is essential for ensuring a secure environment.


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