East Kent Hospitals: Critical Incident Declaration Amid Unprecedented Strain East Kent Hospitals are currently facing exceptional challenges due to an overwhelming influx of patients. This situation has led to the declaration of a critical incident as the healthcare system navigates high demand and limited resources.
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On January 12, the East Kent Hospitals University NHS Foundation Trust declared a critical incident at the Queen Elizabeth The Queen Mother Hospital in Margate. This decision arises from a significant increase in patient admissions, fueled by a surge in winter illnesses and respiratory viruses, which has placed immense strain on healthcare services.
The hospitals are currently at full capacity, with emergency departments inundated with patients. As a result, the Trust is urging the public to visit the emergency department only for life-threatening conditions to ensure that those in urgent need receive timely care.
Current challenges faced by the healthcare system
The declaration of a critical incident is a serious measure. The Trust is experiencing an unprecedented demand for medical services, resulting in a shortage of available beds across its facilities. With emergency departments overwhelmed, the capacity to admit new patients in need of acute care is severely limited.
Patients considering a visit to the emergency departments for non-critical issues should be prepared for long waiting times. They are advised to explore alternative healthcare options, including contacting NHS 111, consulting their local pharmacy, or visiting an urgent treatment center. For further assistance, the public can access helpful resources at 111.nhs.uk.
Public cooperation is vital
During this challenging period, the Trust is calling for public cooperation to protect care for the most vulnerable patients. The following measures are recommended:
- Only attend the emergency department for severe illnesses or injuries.
- If a friend or family member is ready for discharge, please collect them promptly.
These steps are crucial to alleviate pressure on the healthcare system and ensure that those requiring immediate medical attention receive it as quickly as possible.
Plans to address the crisis
In response to the critical incident, the Trust is actively working with healthcare partners to facilitate the safe discharge of patients who no longer need hospital care. This initiative aims to free up beds for new admissions while minimizing unnecessary hospitalizations.
Additionally, the Trust is reviewing scheduled procedures and appointments. Unless notified otherwise, patients should assume their planned care will proceed as arranged. Those suffering from winter viruses are encouraged to stay at home, rest, hydrate, and manage their symptoms with over-the-counter medications such as paracetamol or ibuprofen.
Visitation restrictions for patient safety
Due to the high levels of illness circulating in the community, visiting will be temporarily restricted in certain wards at QEQM starting January 13. This measure aims to protect patients and ensure their safety. While these restrictions are difficult, the Trust appreciates the understanding and support of families and visitors during this critical time.
Exempt from these restrictions are children’s wards, critical care units, and maternity areas. If a patient requires additional support or is nearing the end of life, arrangements will be made for family visits in consultation with the ward manager. Furthermore, virtual visits will be available for all patients, ensuring families can stay connected even during these restrictions.
Voices from the Trust
The hospitals are currently at full capacity, with emergency departments inundated with patients. As a result, the Trust is urging the public to visit the emergency department only for life-threatening conditions to ensure that those in urgent need receive timely care.0
The hospitals are currently at full capacity, with emergency departments inundated with patients. As a result, the Trust is urging the public to visit the emergency department only for life-threatening conditions to ensure that those in urgent need receive timely care.1
