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West London faces severe flooding due to broken water main

West London is grappling with the aftermath of a water main burst, leading to extensive flooding and disruption.

This morning, West London continues to deal with the fallout from a burst water main that caused significant flooding and disrupted water supply to numerous households. The incident took place near the Holland Park Roundabout and has left many residents without water or experiencing low pressure since yesterday.

The situation escalated around 2 AM when the water main ruptured, inundating streets and prompting emergency evacuations. Local authorities have swung into action, ensuring the safety of residents and assessing the damage caused by the flooding.

Emergency response and resident support

Emergency services were quick to respond, assisting residents in the affected areas. The London Fire Brigade was involved in evacuating residents from their homes, many of whom found refuge in a nearby hotel. Council officials, including Elizabeth Campbell, leader of the Kensington and Chelsea Council, have expressed their gratitude to the emergency teams for their prompt actions during this crisis.

Ongoing disruptions and water supply issues

As of 7 AM today, reports indicate that thousands of residents remain impacted by the water supply issues, with many facing low pressure or complete outages. Thames Water has set up a customer service hub at the Hilton London Kensington to assist those affected. Residents are encouraged to reach out for support as the situation develops.

In a recent statement, Thames Water acknowledged the inconvenience caused and reassured residents that their teams are diligently working to repair the damage. The water company confirmed that the burst pipe was substantial, releasing approximately 600 liters per second of water, contributing to the rapid flooding.

Investigation into flooding causes

Local council leaders have committed to investigating the reasons behind the flooding’s severity. Elizabeth Campbell emphasized the importance of understanding why the area was so quickly overwhelmed, especially considering prior discussions about flood defenses in the region. She stated, “It’s crucial that we determine the factors that led to this incident, as it has had devastating implications for many residents.”

Areas impacted by flooding

Several neighborhoods have been affected by the flooding and water outages, including postcodes W1C, W1F, W2, W3, W4, W6, W8, and W11, among others. The council has been proactive in communicating with residents, providing updates on the situation and ensuring that support services are available.

Thames Water has indicated that while they have managed to isolate the burst water main and stop the immediate flooding, some areas will still experience reduced water pressure as crews work to stabilize the situation. Residents may notice fluctuations in their water supply as engineers continue to work on repairs.

Looking ahead

As efforts to restore normalcy continue, the council has assured the public that street cleaning crews are on standby to address any debris or water left in the streets once it is safe to do so. The situation remains dynamic, and further updates from Thames Water are expected throughout the day, with the next update scheduled for this afternoon.

Local authorities are coordinating with emergency services to ensure the safety of residents and manage the ongoing clean-up efforts. Residents are advised to stay informed by checking local news and the council’s social media channels for real-time updates.


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