Streamlined Incident Reporting Process for You and Your Property

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Experiencing an incident that impacts you or your property necessitates prompt reporting. This guide outlines the essential steps for efficiently completing the reporting process. Utilizing appropriate tools can simplify this task, ensuring your concerns are adequately addressed.
To start, you will need to complete a specific form intended for incident reporting.
This form can be accessed online, and it is crucial to note that it has a 20-minute inactivity timeout. If you remain inactive for this period, your session will expire, resulting in loss of progress. However, a simple solution exists: by signing into your MyScotBorders account, any information you have already entered will be saved, allowing you to return later to finalize your report.
Creating an account for a smoother experience
If you do not have a MyScotBorders account, creating one on our website is straightforward. This account will not only save your incident report but also grant access to various additional services. By registering, you ensure that your information is securely stored and can be retrieved as needed.
Benefits of having an online account
An account provides numerous advantages. For example, you can track the status of your report, receive notifications about updates, and quickly access other related services. Moreover, having an account simplifies the process of logging in and out, making future reports or inquiries more manageable.
Understanding your privacy and information handling
As you advance with your incident report, it is vital to comprehend how your personal information will be handled. We are committed to safeguarding your details and ensuring your privacy. To learn more, please refer to our Privacy Notice, which details our data handling practices.
The Privacy Notice outlines how we collect, use, and store your information. It is essential for you to feel secure when submitting your report, and we take this responsibility seriously.
Key points to remember
When filling out the incident report form, ensure that you provide accurate and comprehensive details about the incident. This information will help us better understand your situation and facilitate a quicker resolution. If you have any questions while completing the form, please do not hesitate to seek assistance.
Reporting an incident can be a straightforward process when you utilize the right resources. Whether you are signing into your account or submitting a report as a guest, understanding the steps involved is crucial. Remember, your information will be handled with care, and our goal is to assist you efficiently.




