Prime Minister Andy Burnham is taking on one of the UK's most pressing challenges: reforming England's social care system. With bold promises and new research backing public support, what changes can we expect?

Prime Minister Andy Burnham has set his sights on transforming England’s social care system calling it a critical issue that has been neglected for too long. In his first full interview since taking office, Burnham emphasized the urgency of addressing this crisis, warning that without action, the NHS could face collapse under the strain.
The new prime minister has pledged to use his political capital to tackle this complex issue, drawing from personal experience with his father’s care needs. While he acknowledges that creating an entirely new system will take time, Burnham is determined to make significant progress before the next election.
Why social care reform is crucial for the NHS
Burnham has repeatedly stressed that the current social care system is unsustainable and places an enormous burden on the NHS. He estimates that the crisis costs the health service billions of pounds annually, making reform not just a social imperative but a financial necessity.
Adult social care in England is not free at the point of use, and those with savings above £23,250 receive no financial assistance from local councils. This means many individuals must cover the full cost of their care, creating significant financial hardship. Previous attempts at reform, including a proposed £86,000 cap on lifetime care costs, have stalled, leaving the system in desperate need of overhaul.
Public support for progressive social care reform
New research from Loughborough University suggests that the public is ready for ambitious changes to the social care system. The study, which surveyed nearly 2,800 people in England, found strong support for expanding access to care, lowering personal costs, and funding improvements through progressive taxation rather than council tax or private insurance.
Interestingly, the researchers discovered that people’s financial circumstances had little impact on their preferences. Instead, broader values and political outlook played a more significant role in shaping opinions. This finding suggests that appeals to fairness and shared values may be more effective in building support for reform than focusing on individual benefits.
The study also identified areas of unexpected political agreement, with respondents across the spectrum supporting wealth taxes and more generous eligibility criteria. However, proposals to expand private insurance into social care or increase means-testing received notably less support.
Political challenges and potential solutions
While Burnham has expressed his commitment to reform, political challenges remain. Conservative Party leader Kemi Badenoch has outlined conditions for cross-party cooperation, including no tax increases or borrowing to fund the scheme. These demands have been met with skepticism, as many experts argue that significant investment is necessary to fix the broken system.
Burnham has also faced questions about funding his ambitious plans. In his interview, he emphasized the need for a cautious approach to public finances, stating that he would honor Labour’s 2026 election manifesto. However, he left the door open to exploring changes to tax thresholds and bands, particularly for council tax payments.
As the prime minister navigates these challenges, one thing is clear: the social care crisis cannot be ignored any longer. With public support growing and the NHS under increasing strain, the time for meaningful reform is now.
