The University Hospitals of North Midlands NHS Trust has declared a critical incident due to overwhelming pressures on emergency services at Royal Stoke University Hospital and County Hospital.
The University Hospitals of North Midlands NHS Trust has declared a critical incident due to extraordinary pressures on emergency services. Both Royal Stoke University Hospital and County Hospital are experiencing significant strain, impacting their ability to provide timely care.
This situation arises from a combination of factors, including a high volume of patients needing urgent care, delays in patient discharges, and substantial pressure on local ambulance services.
The trust emphasizes that their primary focus is ensuring safe care for those in most need.
Response and Prioritization of Urgent Cases
In response to the critical incident, the trust is prioritizing urgent and emergency treatments. They are collaborating closely with NHS partners to enhance patient flow and redeploying staff to support the busiest areas.
The public is urged to seek the most appropriate service for their needs to alleviate pressure on emergency departments.
For non-life-threatening conditions, the trust recommends considering NHS 111 local pharmacies, GP services, or walk-in centers. Emergency departments should be reserved for serious or life-threatening conditions only.
Current A&E Waiting Times and Alternatives
As of September 16, 2026 both hospitals are experiencing extended wait times. County Hospital Stafford reports an average wait time of three hours with a consistent number of patients waiting throughout the day. Similarly, Royal Stoke University Hospital also shows an average wait time of three hours with fluctuations depending on the time of day.
For residents in Stafford and Stoke-on-Trent, comparing wait times at nearby hospitals can provide a clearer picture of the current situation. The nearest alternatives section lists comparable sites with their current wait times, offering a more useful comparison than any single-site average.
Non-Life-Threatening Issues and Alternatives
For non-life-threatening issues, residents may also have access to Minor Injuries Units or Urgent Treatment Centres with shorter wait times for less serious conditions. NHS 111 can help confirm the appropriate service for specific needs before traveling.
Acknowledging Staff and Community Support
The trust extends gratitude to their staff for their continued hard work and dedication during this challenging period. They also appreciate the support and understanding from patients and communities. Further updates will be provided as the situation evolves.
