From humble beginnings to a leading tech hub, Inverness Computer Centre thrives in a changing landscape.
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Inverness Computer Centre, a stalwart in the tech industry, is set to celebrate its 40th anniversary, marking a remarkable journey that began in the 1980s. Founded by Robert McKendrick, who started his venture while still in high school, the company has navigated the tumultuous waters of technological evolution, adapting and thriving in a fast-paced environment.
A journey from passion to enterprise
Robert’s journey into the world of computers began with a simple passion for gaming. Despite facing challenges in his education, he found his way into the industry by working part-time at a local computer shop.
His dedication and entrepreneurial spirit led him to establish his own business at just 16 years old, using a small inheritance to rent a modest space in Mealmarket Close. This early leap into entrepreneurship set the stage for what would become a thriving enterprise.
Adapting to a changing landscape
Throughout the years, Inverness Computer Centre has witnessed significant changes in technology, from the rise of personal computers to the advent of gaming consoles. The company initially focused on selling cassette games but quickly diversified into servicing and technical support as the market evolved. This adaptability has been crucial for survival in an industry characterized by rapid advancements.
As the business grew, it relocated to the Victorian Market and later opened branches in Dingwall and Fort William. The introduction of the first computer superstore in the Highlands marked a significant milestone, showcasing the company’s commitment to providing comprehensive tech solutions to the local community.
Community engagement and personal service
One of the hallmarks of Inverness Computer Centre’s success is its dedication to personal service. With a long-serving team, customers often encounter familiar faces, fostering a sense of trust and loyalty. Robert emphasizes that their approach differs from larger corporations, as they prioritize building relationships with clients. This personal touch has resulted in a loyal customer base, with many returning for their tech needs.
The recent pandemic posed challenges for many businesses, but it also highlighted the importance of IT services. Inverness Computer Centre stepped up to support local healthcare providers and other organizations, showcasing their commitment to the community. Initiatives like providing free masks in exchange for donations to the Highland Hospice exemplify their dedication to giving back.
Looking to the future
As Inverness Computer Centre approaches its 40th anniversary, Robert plans to celebrate this significant milestone with an event that reflects on the company’s rich history. While nostalgia plays a role, the focus remains on innovation and adapting to future technological trends. The company continues to build custom gaming PCs and provide top-notch service, ensuring they remain a key player in the tech landscape.
Inverness Computer Centre’s journey is a testament to resilience and adaptability in the face of change. As they celebrate four decades of service, they remain committed to providing quality products and personalized support to their customers, ensuring that they are well-equipped for the future.
