Scottish Water works to restore services after a significant water main burst.
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Incident Overview
A significant disruption has occurred in Elgin due to a burst water main, affecting both local residents and motorists traveling along the A96. The issue first came to light on Wednesday when residents reported flooding near the entrance to Lady Hill, prompting immediate attention from Scottish Water.
Current Status of Repairs
Scottish Water has confirmed that repairs are currently underway, with the majority of customers having their water supply restored. Temporary traffic lights have been set up to manage the flow of vehicles on the A96, which has been reduced to a single lane.
This measure aims to ensure safety while repair work is conducted.
Impact on Local Community
The flooding, which became apparent yesterday evening, has raised concerns among residents regarding the duration of the repairs. Although Scottish Water has not provided a specific timeline, they have assured the community that updates will be communicated regularly. In their statement, they expressed gratitude for the patience and understanding shown by affected customers, particularly those in the IV30 area of Elgin.
Customer Communication
On their official website, Scottish Water issued an apology to customers impacted by the water supply disruption, stating, “Supplies have been restored to the majority of our customers; however, we have a delay in the repair and our team will return to site first thing this morning.” This proactive communication reflects the company’s commitment to keeping residents informed during the repair process.
Looking Ahead
As the situation develops, it remains crucial for residents and motorists to stay updated on the progress of the repairs. Scottish Water has pledged to provide timely updates, ensuring that the community is aware of any changes to the water supply status and traffic conditions. The collaboration between local authorities and Scottish Water will be vital in resolving this issue swiftly and efficiently.
